Light Sapphire AB Jelly

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We do not combine separate orders and any shipping paid across multiple orders will not be refunded. If you need to add items to your order, you must email us immediately, and changes are only possible before dispatch with a $10 amendment fee. Orders are processed quickly, so amendments are not guaranteed and cannot be made once shipped; alternatively, you may place a new order for any missed items. All shipping fees, including Express Post, are non-refundable and no compensation is provided for delays or carrier issues. Orders that exceed size or weight limits may incur additional shipping fees, which will be invoiced at the time of packing and must be paid before dispatch.

Our shipping policy

Refunds and Returns

Goods and Services Tax (GST) is a tax of 10% on most goods, services and other items sold or consumed in Australia. Dazzle Me Dancewear is GST registered and required to charge 10% GST on all goods purchased within Australia. The export of goods from Australia is GST-free, and all international customers (located outside of Australia) will not be charged GST.

DMDC does not cover any import duties, taxes, tariffs, or customs charges imposed by the destination country, and all such charges are the sole responsibility of the recipient as determined by local authorities. Orders cannot be cancelled, refused, or returned due to failure or refusal to pay applicable import charges, and all items are declared at full value in accordance with Australian export regulations. If an order is refused and returned to sender (DMDC), the customer forfeits the shipping paid and the product will be refunded and returned to stock; if the customer still wants the product, it must be repurchased. Only the product cost will be refunded, and no shipping or U.S. tariff refunds will be issued for returned packages.

Orders shipped to the United States are subject to applicable import tariffs, which are calculated at checkout via Zonos, charged per package, and remitted to the U.S. government on the customer’s behalf. The U.S. tariff cannot be avoided and is the sole responsibility of the customer, and DMDC will not cover this cost. If the tariff is not automatically applied at checkout due to a system error, it will be added post-purchase and must be paid prior to dispatch; orders will not be shipped until payment is received, even if tracking has been issued. If the tariff remains unpaid for an extended period, the order will be cancelled and fully refunded.

Once an order has shipped, tariff payments are non-refundable under any circumstances; however, if an order is cancelled prior to shipping, the order, including the tariff, will be refunded in full.